It’s complicated!

Deep brown eyes gaze at me, pleading that I’ll be quick. But I can’t go faster. The straps I’m winding round her are difficult.

This should be easy. Loop one strap around her front paw, reach beneath her neck for another strap, pull it round and fasten both straps with buckles to the main harness. Then Ciara will be ready for her walk. But our dog is not ready. The theory is easy, but fastening that harness is annoyingly complicated. I almost tip Ciara over getting that first loop round her paw. I fix that, then probe through the jungle of hair under her body for the long strap. I find it, pull it up and secure it. Done! Relief. Until I realise I’ve joined the neck straps to the body straps. That’s hopeless, far too tight. I got it wrong. Again. Because it’s complicated.

Many things in life are complicated. Some are trivial; some are serious.

For example, in my late teens I dated a great aunt. I really did. And I knew a young student whose father was older than her grandfather. Complicated? It was. But their situations are at the humorous end of the scale. Not at all humorous was the tragedy of the mum aged just 32 who died of cancer, leaving her 28-year-old husband to care for children both aged less than two years. His distress was immense. So was his fear about a wretchedly lonely and complicated future for him and his children.

Most of life is a mix of good and bad. Some things go well, others don’t. And the latter is often riddled with complications. I’ll describe three complicated areas, adding some ‘truths’ in hope they may be learning points.

Health

While Alison and I lived in the US, we tried attending a small home-based Bible study group. We were made welcome by about ten others. The Bible study went well enough. Then the leader said we’d pray for the needs of those present. Everyone should share their struggles. Ten of the twelve in the room talked about their hip or knee replacement surgery. Some were waiting for the operation; others were recovering from the operation. Alison and I were the only two never to have had or need hip or knee surgery. Clearly that wasn’t the group for us.

Bonnie, a work colleague, mentioned she’d recently been operated on for skin cancer. Several small incisions were done to remove damaged, cancerous skin. She seemed relaxed about the procedure. No wonder. It turned out that was the third time Bonnie had been treated for skin cancer. Soon she was planning to retire to one of America’s sun states. Would she be more careful? “Probably not,” she said. “I just love lying in the sun.”

There were lifestyle issues of weight and habits for all the people I’ve just mentioned. I won’t spell them out because ‘shaming’ people is hurtful and unproductive. However, I can list two truths.

First, almost everyone has health issues. My wife, Alison, studied health science at university. In a sociology of medicine class, she recalls the lecturer saying that most people think their health is poor while everyone else has good health. But, he said, most people don’t have good health. That’s the norm. And, since people now live longer, their older years will have an even more complicated health story. But they won’t be unique; almost everyone else will have illnesses too.

Second, it’s hard to maintain good health throughout our lives, but we’d probably be healthier when we’re old if we had looked after our minds and bodies when we were young. Philosophers describe that as our ‘moral responsibility to our future selves’. If we’d made different choices decades earlier, we’d be fitter and stronger in our older years. That’s not complicated to believe. It’s just hard for our younger selves to do.

Money

Imagine you open a bedroom drawer, and, hidden under clothes, you see a bundle of papers. You pull them out. They’re bills, and almost all are printed in red because these are final demand notices. Failure to pay will result in court action. That happened to Tammy. Husband Mike had been buying luxury goods, each time taking out credit but not keeping up with payments. “He handles all our finances. I had no idea we had any debt”, Tammy told me. That was a financial problem, but also a problem for their marriage. Complicated.

Others have faced equal or worse financial strain. Sol and Martha had bought and bought, and when a bank or company refused more credit they found alternative lending sources. Inside three years they racked up more than 20 separate debts. Now each bank, credit card company, and short term loan service was demanding payment. Some were far from polite. Debt collectors called Sol and Martha day and night. Representatives banged on their front door late in the evening, frightening their children. Bernie and Clara’s situation was similar, but matters had escalated. Now, not only did they have final demand letters, but legal notices appeared in local press announcing that their household goods would be sold to clear their debts unless payment was made within two weeks.

One of the members of the Bible study group I mentioned earlier didn’t just have hip troubles, he’d been so seriously in debt he’d gone bankrupt. But, he told the group, he was getting back on his feet with a new venture. As we left the meeting, he slipped his business card into my hand, saying he’d be happy to help me. I glanced at it. He was now a ‘Financial Advisor’. He was recovering from bankruptcy by becoming a financial advisor. If ‘complicated’ is not the right word for that, perhaps weird or even outrageous is. He did not become my advisor.

Kathleen was one of few who dealt with her spending. Her problem had been the ease of buying with her credit card. She had a generous credit limit, so she’d bought and bought and bought. She’d hand over her card, and give little or no thought to paying for her purchases later. When her credit card statement came, the amount she owed shocked Kathleen. Thankfully, instead of pretending there wasn’t a problem, she cut her credit card in two, refused all future cards, and paid off her debt month by month until she owed nothing.

Another two truths.

First, managing money is complicated, at least in part because credit is so easily available. It hasn’t always been like that. Most people in past generations lived in a largely cash society, and, though borrowing was possible, normally the weekly budget couldn’t stretch beyond the weekly income. That’s not how it is now. So we need to be careful.

Second, when finances are getting out of control, we need Kathleen’s ruthlessness. We cannot only be in love with the idea of being debt-free. We must be willing to sacrifice our desires in order to get there. Otherwise, only disaster lies ahead.

Parenting

Not many things in life are more complicated and more demanding than parenting. In the early years, you’re constantly exhausted as you struggle to get the baby to feed, to sleep, to stop crying, and all the time you wonder if what you’re doing is the right thing. So many uncertainties. So many worries. We’d heard stories of new parents who nudged their sleeping baby just to be sure the baby was alive. It seemed ridiculous. But we did it too (though only with our first). Parenthood was so complicated and concerning.

Looking back, we wonder how we survived some challenges. When our first two were four and nearly two years of age, they developed whooping cough. They had been vaccinated, but many others hadn’t so even vaccinated kids became infected. We hadn’t realised how serious whooping cough could be for babies and young children. We soon learned. Every time the whooping began we had to pick up the child, make sure they weren’t choking on their own sickness, and help them find another breath after every major whoop. To add to our own difficulty, Alison was more than eight months pregnant.

Late at night we’d go to bed. No sooner asleep, we’d waken because one of the children had begun whooping. I’d run first, Alison followed. After we’d tended to their needs, we’d get back to bed, but before long the whooping would begin with our other child. We got no consistent sleep. The children’s condition worsened, and one night we were wakened 17 times. Next morning our doctor decided enough was enough. This was dangerous for Alison and the baby she was carrying. He made phone calls, and told us to take the children that day to a hospital in the city where a special ward had been opened because of the whooping cough epidemic.

We walked into the ward, holding our children’s hands. We stopped, stunned by what we saw. The ward was large and old-fashioned with baby cots and small beds lining each wall. We saw nurses hurrying to toddlers who were whooping and running to pick up the babies. Someone told us later that not every baby survives whooping cough. We couldn’t turn around and go home. That would solve nothing, and physically we were spent. We had to leave our children there. It was heart-rending. We walked away with tears in our eyes.

Next morning Alison went into labour. That was a week before her due date, but babies don’t have calendars. Happily, a few hours later our third child, a little girl, was born in the local maternity hospital. We were thrilled, but her arrival meant the children already in the city hospital couldn’t come home. There had to be no danger of infecting our new-born before it would be safe to release them. So I drove 15 miles each day to the whooping cough ward to be with the children, while Alison stayed longer than usual in the maternity hospital because no-one was at home to give her support.

Nothing had changed by Christmas Day. Alison and I had agreed I should prioritise time with the children who were still very ill with whooping cough. So I headed into the city with bags of presents. Back in the maternity ward Alison sat on her bed with only our new daughter for company. Other mums and babies had family and friends celebrating Christmas with them. No-one visited Alison. People looked at her pityingly, wondering if she was single and abandoned with a baby. At 8.00 that evening the ward was quiet when, at last, I was able to get to the maternity hospital and spend time with Alison and our daughter. We were thankful for the care our older children were getting, and thrilled our new baby had been born safely. But it was a wretchedly difficult Christmas. Alison and baby came home soon after, but not yet the older children. They were five weeks in the whooping cough ward before doctors decided there was no danger from them to our new-born.

Even now, we wonder how we got through that time. Nothing – absolutely nothing – had prepared us mentally or physically for that experience. Parenting is no simple matter.

What was also complicated and stressful in the early years was the barrage of advice directed at us. People love to give their advice on parenting, but they never all give the same advice. Managing conflicting opinions, especially from parents and parents-in-law, can divide couples.

Anyone who’d raised children had strong opinions about feed times – some advised ‘make the baby wait until the next scheduled feed’ while others were ‘feed on demand’ advocates. Ideas were divided too on cloth nappies (diapers) versus disposables, how babies should be laid down for sleep, whether or not to wrap them up tight, how they should be carried, or dressed, or encouraged to stand instead of crawl. Some insisted babies should be weaned off breast feeding by six months; others told us to continue (with other foods too) until the baby was no longer interested. An aunt told Alison she shouldn’t talk too much to our baby son as it would be bad for him later (nonsense). During their earliest years, we chose not to give the children chocolate or sweets (candy). Family members didn’t like that, and told us our children were deprived. The issue of potty training saw the fiercest conflict. ‘Dangle the baby over the potty right from the beginning’ was one view; ‘no need to bother until the youngster can ask for the potty’ was the other. Neither side in that debate would compromise. It was their way or the wrong way.

With child number one, all that unsought advice unsettled us. We wanted to do things the right way, and conflicting advice bred uncertainty. Just having a baby was wearying, but we were being wearied even more trying to please others. After several months Alison and I had had enough. It was obvious there was not one ‘right way’ about most things. You could perfectly well look after babies using several methods. So, that day, we made a firm decision. We would not be driven by the opinions of others. Our children were our responsibility and, while of course we’d heed wise advice, we would do what we truly believed was best. We couldn’t be buffeted from side to side because someone thought their way was better.

The task of parenthood never ends. It just changes as the years go on. Alison and I don’t envy the modern issues of children and video games, social media, mobile phones. Today’s parents are ‘blessed’ with plenty of conflicting advice on all these complicated concerns.

Three truths.

First, after years of counselling people whose lives were still being negatively affected by their upbringing, I was left with the overwhelming certainty that the absolute priority for parents is to love their children unconditionally. To really love is, of course, to provide all the children really need, and also not to provide what is truly harmful for them. For us, that meant giving them a healthy diet, lots of exercise, and encouraging their interests without trying to direct their lives. And, above all, to tell them often they were loved entirely and always.

Second, be assured that children who are loved survive their parents very well. The complications of raising children breed fear of getting something wrong. But most of what worries us won’t ultimately matter. I’ve seen parents who didn’t dress their children too well, let them go places others wouldn’t, and weren’t great at keeping the home tidy. But the kids knew they were wanted and valued, and their parents’ strong love turned them into happy and mature adults.

Third, parenting may be complicated, but having children is a wonderful privilege, and a great blessing – including when they’ve grown up.

As I close, you’ll be relieved to know the great aunt I dated was not my great aunt. But Jenny really had been a great aunt from the age of nine. How could that be? Here’s how. Jenny was adopted by parents aged in their sixties (not possible now). They already had children in their forties (her sisters/brothers), who had children in their twenties (her nieces/nephews), who had children when Jenny was nine years old, making her a great aunt.

What about the student whose father was older than her grandfather? That makes sense when you know her father was older than her maternal grandfather. The student’s mother had married someone about 25 years her senior, a delightful man but older than her father. Hence their children, including the student, had a father older than their grandfather on their mother’s side.

Life is complicated? Yes, it’s complicated.

When is advice good advice?

‘I always pass on good advice. It is the only thing to do with it. It is never of any use to oneself.’ The words of Oscar Wilde, the Irish poet and playwright.

Probably Wilde’s quip resonates with many of us because, while there’s no shortage of advice-givers, the advice offered often lacks wisdom or relevance.

I was frequently told ‘You must read this book. You’ll never regret it.’ They were so wrong. I almost always regretted it.

For example, Jack told me about a book that would change my understanding about demon possession. Now, demon possession was never remotely close to the forefront of my thinking, and I couldn’t imagine any book would improve its position. But Jack was persistent, enthusiastic and I reckoned he’d accuse me of having a closed mind if I wouldn’t read this book. ‘Only one bookshop in the city sells it,’ he said. That made me suspicious, but reluctantly I relented. It was absolutely as bad a book as I’d feared, virtually suggesting demons explained everything from cancer to ingrown toenails. I wasn’t helped. Jack despaired of me.

But, at the same time, some advice has really helped. During a period of deep depression, I met a few times with a psychologist. I talked about getting angry with people, and then feeling guilty about my anger. ‘Why do they make you angry?’ she asked. I described promises and confidences not kept, untrue stories told, attempts to undermine my leadership. And more like those. ‘Alistair,’ she said strongly, ‘any of us would be angry when people do things like that. You’re human! You’re bound to be angry. You need to be kinder to yourself.’ Her words hit home. Anger can get out of hand, but it’s also a natural reaction when harm is done to you. She was right: I did need to be kinder to myself. I’ve always appreciated that advice.

So, how do we know what advice to listen to? Here’s what I’ve learned.

Simon’s advice may not be equal to Sarah’s advice    The seriousness with which advice should be taken isn’t only about what’s said but about who’s saying it. If Simon is not someone you trust, but Sarah has proven her worth, you listen much more seriously to her than to him.

I met with Dan right at the start of my time heading up a large mission agency. It was a get-to-know-you conversation, during which I asked, ‘Dan, what are the important things we should be doing next?’

‘I don’t think we should be doing anything different,’ he said. ‘We’ve been through a lot of change. Now we need to settle down, consolidate, allow us to get used to things as they are.’

Since this was only an introductory chat, I didn’t tell him ‘Settling down is the last thing we need’. But he was wrong. The agency had begun to change, but only begun. We needed a sharper strategic focus, a major management reorganisation, a fresh approach to fundraising, an upgrade to technology, and a clearer message to our supporters. All of that in the next year, two years at most. Dan was only three years off retirement, and wanted a quiet life as he eased himself out. His was not the voice I needed to listen to.

Who advice comes from matters.

Does the advice-giver have the knowledge to justify their advice?    Modern-day church ministry is dogged by ‘latest fad’ movements. Maybe they’ve always happened, and movements just come and go more rapidly these days. The latest was in town – yet another ‘new move of the Spirit’ – and it was helping some people. But it promoted the idea that all you needed for holiness were supernatural experiences which would move you instantly from sinner to saint. There was no mention of denying self, and striving day by day to live God’s way. The movement offered zero to hero in half an hour. So, in a Sunday morning sermon I clarified what was right and what was wrong. When the service was over, Kevin was waiting.

‘I don’t think your theology was right this morning,’ Kevin said.

‘Okay, please tell me where you think I went wrong.’

‘Well, it was different from what I was hearing at meetings I went to last week.’

I asked Kevin to explain the ways in which my theology was different, but he wasn’t at all clear about that. A theological discussion wasn’t for Kevin who had probably never read a single book on doctrine. He was a good friend and a lovely Christian, but not equipped to give me theological advice.

Doctors have told me the patient they dread begins the consultation with: ‘I’ve looked up my symptoms on the internet, and…’ Usually they’ve concluded they have some horrible disease. They don’t, but are hard to convince. They’ve no medical training at all, but presume to tell the doctor their medical condition.

Advice-givers should have some credentials to support what they’re saying.

Does the advice-giver have the experience to justify their advice?    There’s an old saying about not judging a person until you’ve walked a mile in their shoes (or moccasins). The message is this: only when you see, hear, feel and think like another can you understand that person. True.

But some who gave me advice knew little of the realities of my life and work:

Life as a pastor

  • Being available 24/7, and discovering the only way to have a vacation was to leave town
  • At one hour being with parents rejoicing at the safe arrival of their new baby, at the next hour consoling a family because their ten-year-old had been knocked from his bicycle and killed
  • Having no option but to produce two 4000 word thoughtful and stimulating sermons by Sunday, with no option to postpone

 Life as a CEO

  • Having oversight of the wellbeing and work of hundreds
  • Knowing the whole organisation would be judged by what I said and did
  • Accepting responsibility for the future of a 200+ year old mission agency

And much more than these snippets.

Most who gave me advice had never lived that life, never carried major leadership responsibilities, never felt weary to the bone day after day after day, never had to end a friend’s employment because their work was poor, never had to account for an annual budget of millions, never thought about their answerability to God for the people in their care.

One businessman thought he could tell me how to manage my time. He explained that he had many appointments every day, so when his schedule was full his assistant told people they couldn’t see him until a free time came which might be weeks away. He advised me to have that policy too.

Really? As if I could refuse to see the person just told he’s got three months to live, or not visit the family whose 16-year-old has run away, or not talk with the seriously depressed person planning suicide, or not spend time with the wife whose husband has died and she has a funeral to arrange. The businessman was well-meaning but unaware of the realities of my life.

Advice is rarely good if it comes from someone who doesn’t know and empathise with your experiences and obligations . They haven’t walked in your shoes.

Is the advice-giver cranky? (Americans mostly use the word ‘cranky’ to mean irritable, but I’m using the word in the British sense of eccentric or strange.)

There’s no shortage of eccentric people. Most work places and churches have them. Their odd-ball ideas can be stimulating and challenging because they see the world differently, and we can all benefit from that. Up to a point. But when cranky people pushed their views on me, things got difficult.

Cameron was strange. He’d been in many churches, but, he said, none were really right for him. He was filled with ideas of what church should be like, one of which was that we should drop most of our modern worship songs and go back to singing the great hymns and anthems of the past. ‘That’s what people are saying they want, you know’ he assured me.

By then I’d developed a particular distrust of the phrase ‘people are saying’. I usually responded with ‘How many people?’ to which the reluctant answer would be ‘two or three’ – not too impressive.

I asked Cameron ‘Which people are saying that?’

‘All those I’ve spoken to,’ he replied.

I already knew that, because I’d heard from some of them. Cameron was about six foot three inches tall, broad chested, and equipped with a voice and force of personality that matched his physique. He’d accost someone and give his speech about the need for the old hymns. They’d listen reluctantly but patiently. And then, when his diatribe ended, he’d look them straight in the eye and say: ‘You agree…?’ And they would answer ‘yes’ because they were desperate for the conversation to end. But they didn’t mean it.

But, as far as Cameron was concerned, they shared his view. And now he was telling me we should go back to worship music of 150 years earlier. I doubted if there were even two in the congregation who really shared Cameron’s views, and I would have been derelict to follow his advice. We changed nothing. We try not to judge, but a good pastor or leader can’t follow one person’s whim.

Does the advice-giver grasp the whole picture?    There are many things wrong with the image of a CEO sitting on top of an organisational pyramid, and it’s even less appropriate for the role of a pastor. But, I’ll use it just to make the point that the person at the top has the best view of the wider landscape. Those further down will see more clearly what’s working on the ground, but not the big picture.

Leaders should see the big picture. They should know the range of strategic options. They should understand the context around them, how it’s changing, what’s in their favour and what’s against. And know the strengths and weaknesses of the organisation, including the skills of members and staff. They should be aware of the views held by staff, volunteers, supporters.

But most advice-givers can’t see the big picture. That doesn’t mean the person ‘at the top’ should make all the decisions. That would limit all wisdom to one person. But it does mean this: that the value of someone’s advice is limited by what they know of the big picture.

For example, suppose a fundraiser wants their budget tripled (‘We could make such a big impact with more investment in advertising’) but has no idea of the effect that diversion of resources would have on other areas of work. They think they have a great plan, but it’s not because they lack a wider understanding. Their ideas won’t get much attention.

But, in the end, good advice is good advice    The points I’ve listed earlier are valid. There are good reasons to be wary about whose advice you take. But – notwithstanding all the caution – good advice is always worth having, and it can come from the unlikeliest of people.

During an interview related to becoming pastor in Aberdeen, I was asked what my priority would be if appointed. I didn’t hesitate. ‘Mission!’ For several minutes I enthused about the importance of churches reaching out into their communities with the gospel message and showing practical love and care for needy people. I was passionate about mission. So passionate that when I stopped there was silence. Until one older lady spoke. ‘That’s all very well, but please remember that many of us just need a pastor who’ll look after us.’

Afterwards I mulled over her words. I didn’t really like what she’d said. A church can’t exist to benefit its existing members. Its focus must be on the world, and bringing God’s love there. That lady was representing a wrong view of what the church was for. And yet an inner voice told me not to miss the wisdom in her words about the role of the pastor. The world couldn’t be a pastor’s only focus. The members – the lonely, the sick, the worried, the broken-hearted – they had needs too. There was a lot of value in what she’d said. When I became pastor I did all I could to honour her request. It came from an unexpected person, but it was the best advice.

None of us are all-knowing or all-wise, so we need advice. There is good advice to be had, but it must come from reliable sources. Leaders who choose their advice wisely become better and stronger in their roles. They win respect, endure, and even enjoy what they do.

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If there’s been any good advice in this blog, please do what Oscar Fingal O’Flahertie Wills Wilde said and pass it on. (Use the ‘Share’ button, or forward www.occasionallywise.com to them.) But ignore his comment that good advice is never of use to oneself. Good advice is always good to have.