No-one is literally ‘thoughtless’. We all have thoughts, though not always the right ones at the right time.

I was only 14 when guilty of a serious moment of thoughtlessness. I was just a spoonful or two into my morning porridge when struck by a sudden, dreadful realisation. It was February 18^th – my mum’s birthday – and I had neither wished her Happy Birthday, nor given her a card or gift. In tears I apologised over and over again to mum, and she assured me it didn’t matter. I think she was more upset about me being upset than she cared that I had forgotten her birthday. Later that day I did buy her a card and chocolates. But a late gift hardly made up for my thoughtlessness.

Thoughtlessness can be divided into roughly two kinds. The first is culpable forgetfulness,  the kind that’s blameworthy because it needn’t happen and can cause hurt. Forgetting your mother’s birthday comes into that category. The second kind of thoughtlessness is a failure to think clearly. It happens when we don’t consider the effect our words or actions will have, or we fail to prepare properly for something important.

I’ll give four causes and effects of thoughtlessness, and then hints on how we might do better.

Thoughtlessness is connected with being in a hurry. When I wrote about forgetfulness in a previous blog post (https://occasionallywise.com/2022/01/22/have-you-forgotten-something/), I described rushing five miles to get home after a Sunday evening church service to watch the conclusion of The Masters golf tournament on TV. No sooner had I settled down to watch the golf than the phone rang. The caller was still at church. She asked if I’d forgotten anything. I didn’t think so. ‘What about your daughter?’ Aagh! In my haste to get home, I’d completely forgotten I’d taken Rachel to the service with me. Being a good friend, my caller brought Rachel home for me.

When we’re in too much of a hurry to achieve something, we blank out other priorities from our minds, often things that matter much more than our main goal.

Thoughtlessness happens when we give something scant attention, and thus let others down. Imagine this. You delegate sections of a major project to staff who are fully competent for the task. But they don’t rate the work much of a priority, so when it is time for their feedback it becomes clear they’ve done very little. Their work was an essential element of a much larger project, so their neglect, their thoughtlessness, lets you down.

My Aunt Milla was also let down. She had agreed, with four others, to perform a short play at a big conference. Hundreds watched as the five came on stage. The play began well, but then three of the cast forgot their lines – not just one line but almost every line from that point on. They had given nothing like enough time to learn their parts, and the performance became an embarrassment for all five. It was an example of neglectful thoughtlessness.

Thoughtlessness lies behind a failure to realise how our words or actions will hurt others. I was in my late teens and a fairly new member of a church in Edinburgh. I made friends, and I was encouraged to take part in any church event. So I went to the church members’ (business) meeting, stood up and criticised the ‘dreary anthems’ the choir sang. There was a dreadful silence after I’d spoken. After the meeting the minister had a word with me! Quite a few words, in fact. Even if not all anthems were uplifting, the organist and choir leader, Mr Burnett, put in many hours each week finding music, rehearsing the choir, and playing at services. My words will have hurt him, and I should apologise. The minister was right, but sadly I don’t remember making that apology. Mr Burnett, however, was a gracious man, always friendly to me, and he very kindly agreed to play the organ when Alison and I got married several years later.

Words said can never be unsaid, as many thoughtless people have discovered to their cost. 

Thoughtlessness leads to mistaken assumptions and decisions. One of the worst examples of wrong assumptions relates to the World War II D-Day landings in France in early June 1944. The Nazis believed the landings would happen in the Pas-de-Calais region. That area of the French coastline is visible from the south of England, only about 21 miles across the English Channel. So that’s where Adolf Hitler put the bulk of his Panzer (tank) divisions. In contrast, Normandy, where the landings actually happened, was lightly defended, mainly by conscripts from Russia, Turkestan, and Mongolia who were badly equipped and not battle hardened. Finally, the poor weather of early June meant no-one expected landings anywhere soon, and Field Marshal Erwin Rommel, responsible for the Normandy section of the German coastal defences (Hitler’s Atlantic Wall), had taken leave. He was in southern Germany to celebrate his wife’s 50^th birthday. Though many died or were wounded, the landings of Allied forces in Normandy were a success, the beginning of the end for Nazi occupation of western Europe. Without the mistaken assumptions – thoughtlessness – about where and when the landings would happen, history might tell a different story.

When we fail to think clearly, we act on assumptions that may be wildly inaccurate, and little good comes from that.

So, what can we do to erase thoughtlessness? Since ‘thoughtlessness’, by definition, is lacking thought, we can’t just tell ourselves to start being thoughtful because that would require a level of thought we simply aren’t exercising.

But there are background factors which help us stay in a thoughtful mode. Here are some.

Think before we speak or act

Spontaneity can be a good thing. But acting on impulse is usually a risky or bad thing. Too often we speak or act without considering the consequences, whether for ourselves or others.

When other kids had a rope swing across a river, my thought was ‘I can do that too’. But I had neither studied the technique nor considered the risks. The result? I not only failed to reach the other bank, I failed to swing back to my take-off point, and was left holding on to a near-motionless rope exactly half way across the river. I couldn’t do that for long, so I had no option but to drop. Thankfully, I managed to land on my feet, but in water up to my waist. I waded to dry ground, and walked home soaking wet. That river bath didn’t need to happen. If only I’d taken a moment to think through what I planned to do.

Nor did my unkind words about the choir’s anthems need to be said. Nor was forgetting my mum’s birthday inevitable.

If I had just taken time

• to check what date it was
• to consider what effect my comments about the choir would have
• to think through what was needed to succeed before grabbing that rope swing

I would have acted differently.

Engaging our brains before we speak or act is an essential key to thoughtfulness.

Be better organised

I have no excuses now for missing any of my family’s birthdays. Alison has all their dates entered into our electronic calendar, with alerts several days in advance. That level of organisation is all it takes to prevent us forgetting an upcoming birthday.

Similarly, putting things away in their right place means I’m not stranded at the last minute without finding keys, or the right clothes to wear, or the report for the meeting I’m about to attend, or the new golf ball I mean to use, and so on. This is not rocket science.

Organisation takes time and effort, but often it saves time and effort. I’m not scurrying around searching for my car key. Or wondering where I put my favourite sweater. Or desperately scanning through a document I should have read days ago. Nor am I guiltily sending a ‘Sorry it’s late’ card the week after someone’s birthday. There’s no need to become obsessive. Just reasonable organisation promotes thoughtfulness, diminishes mistakes and enhances relationships.

Get enough sleep

I am no sleep expert, but, unfortunately, I know what it’s like to study all night and then find my brain befuddled during an exam next day. Or to find it hard to concentrate during a meeting when you just want to lean back and snooze. Or how difficult it is to organise my plans, my words, my work when I’m super-tired.

When we’re overtired our thinking slows, our words are not well chosen, and we’re unproductive with our activities. We’re thought-less, almost literally, unable to concentrate and organise our ideas.

Some people have medical conditions which rob them of sleep. But, for others, the art of getting enough sleep is the art of getting out of a comfortable chair, switching off the TV and the lights, and then putting our heads on our pillows. Our brain will thank us. And so will other people when we show much more thoughtfulness the next day.

Stop being self-centred

The root of thoughtlessness towards others may lie in being overly thoughtful about ourselves. Josh’s world was almost entirely centred on Josh. His work day had to be exactly as he planned. Anyone who wanted to meet with him, or even call him, had to fit with what Josh was doing. If Josh was meeting someone for a business meal, it would be at the time and restaurant Josh chose. Josh thought he had friends, but he treated them as servants who supported his life agenda. Josh had no time for neighbours, or voluntary work, and no money for charities serving the needy, because Josh saw himself as needy of all his time and all his income.

Of course, it’s right to care for ourselves. We have legitimate needs. But they’re not always as urgent or important as we think. And, more often than we may like, our highest priority is helping someone else. But we won’t ever recognise that as true, if ‘me’ is at the centre of our world.

Act quickly when we can

I am a long time sinner at letting emails that deserve a reply sink down my inbox, and once out of sight they’re also out of mind. My skills of apologising have been honed over many years, usually beginning with “I’m so sorry I didn’t reply to you until now…”.

But many texts or emails can be dealt with almost immediately. A ‘yes I can come’ or ‘sorry I can’t make that date’ kind of message may be all that’s needed. Likewise, making a phone call can be a one or two minute event; there’s no need for it to become a lengthy conversation. There’s an art to finishing a call (graciously) when the business that matters is done.

Many other things come into the ‘act now and it’s done’ category. Instead of taking off a sweater and leaving it on a chair, it takes me less than 30 seconds to fold and place it on its shelf. It doesn’t take much longer to tidy away papers on my desk. Just a few seconds stops disorganisation and untidiness ever developing. And the person who gets a quick email or phone response thinks I’m wonderfully thoughtful.

Don’t give yourself time to forget or lose something.

Finally, just ask one question One of the best guards against thoughtlessness is to pause and ask, ‘What would being thoughtful be like in this situation?’ Recognising what being thoughtful would mean holds you back from thoughtless words or actions. It takes very little time to define what being thoughtful would be like. Take that time, and you’ll be at least half way to thoughtfulness in what you say and do.